Frequently Asked Questions

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More questions?

If you cannot find the answer here, please, feel free to go to contact page and send to us what you need.

We will be glad to help you!

General FAQ's

It’s an app for passengers to thelp they in their usual trips, from the planning to the end!

Send us an email to partners@passengershub.cloud and we will send you all options.

You may install the app, keep it installed. From here, the most you use it (register flights, chat with passengers, …) the most chances you have to win!

Yes, of course! It works around the world. No matters how small is an airport, a village, we are there!

Because you can have in there all you need for a trip / flight:

  • Boarding Pass and other documents.
  • Live chat / support when you have any issue.
  • Chance to chat with other passengers when something happens (auto-translated).
  • Detailed info of the flights.
  • ….

App FAQ's

For the moment you need to install the app, but we are working on the web based application.

Yes, all it’s for free. The passenger doesn’t have to pay anything. 

Yes, sure! We work hard to maintain your info secure. All information is encrypted saved and hourly copied.

Good question!

So we know is not «legal» to exchange a seat to the airlines have to know where is each passengers. The app makes it easier to find a passenger to exchange the seat. When you arrive in the plane always it’s necessary to notice staff about this change.

This is one for the most important parts. 

In every flight you will see all passengers that they registered the flight.  You will see the name or alias, depdending on their preferences. You can use the flight chat or the private chat to talk with them. They can only see this (name or alias), not more.

In the chat you can make a deal to share the transfer to / from the airport.

We encourage to don’t send to anybody more data that necessary.

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All you need when you travel in one app.

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